SOP ID ▸ PPP-003 | Delinquent & Prepaid | v1.0
| Parent SOP | BMM-Fin-PPP v1.0 |
| Owner (R) | Property Manager |
| Accountable (A) | Regional Manager |
| Next Review | 2026-03-31 |
| Typical Duration | ≤ 5 min (report packet pre-printed) |
| Related WIs | PPP-002, PPP-004 |
PPP Delinquent & Prepaid — Data Transfer
Task Objective
Copy delinquency dollar totals and resident counts from the printed Delinquent & Prepaid report into the PPP workbook.
1 Prerequisites / Tools
| Report Packet | Delinquent & Prepaid report (today, correct property) |
| Workbook | PPP open to current month & today’s column |
| Optional | Calculator |
2 Step-by-Step Instructions
Verify property & date.
Check Property name, Fiscal Period = current month, and As-Of date = today in the report header.
Locate Grand-Total row.
Navigate to the 4th-from-last page and find the Grand Total row.
Record Total Delinquency $ & Count.
• Total Delinquency $ ➜ PPP Tot Delq $
• Delinquent resident count ➜ PPP Notes
Record Current (0-30) Delinquency $ & Count.
Under Current column of Grand Total row:
• 0-30 $ ➜ PPP Current Delq $
• 0-30 resident count ➜ PPP Notes
Enter values in PPP workbook.
Type both dollar totals in their cells and add resident counts in the Notes column.
3 Escalation & Support
| System error / report unavailable | Submit Help-Desk ticket ➜ notify RM |
| Behind schedule (after 11:15 AM) | Inform RM; provide progress status |
4 References
| Interactive Demo – Delinquent & Prepaid |
| PPP Playlist – All Steps |
| Next WI ➜ Results & Decisions (PPP-004) |
5 Revision History
| Date | Ver. | Description | Author |
|---|---|---|---|
| 2025-09-08 | v1.0 | Initial release | S. Rea |
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